Customer Service

Moonachie, NJ · Customer Service · $19-$21

Customer order entry, quoting, and sourcing.
Resolving questions or concerns from customers including requests for proof of delivery, order status, invoice requests, and credit memo requests.
Resolving customer inquiries about orders on hold due to non-payment in liaison with the accounting team
Replying to online chats.
Support and take calls from the outside sales team.
Answer phones.
Updating customer account info and logging activities in Hubspot CRM.
Tickets closed in accordance with manager expectations.
The company reserves the right to add or change duties at any time