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Customer Service Representative

Secaucus, NJ · Administrative · $20 - $21
Hiring Now a Customer Service Rep in Secaucus
 
  • Recording customer interactions: Recording details of customer contacts and actions taken 
  • Referencing customers: Referring customers to supervisors or more experienced employees 
  • Participating in meetings: Attending meetings with the customer service team to discuss new communication tactics 
  • Maintaining product knowledge: Keeping up with company products or services to best assist customers 
  • Providing product and service information: Sharing details about products and services 
  • Processing orders and payments: Taking orders, calculating charges, and processing payments 
  • Managing customer accounts: Reviewing customer accounts and making changes 
  • Handling returns and complaints: Addressing and resolving customer complaints or concerns 

Apply in person at 125 48th St Union City 

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